OUR COMMITMENTS
CLAIMS
We believe that claims are the real test of insurance and we are thus totally committed to providing a claims service at the highest level.
Established in 1986, City Brokers Ltd is the largest insurance broking organisation in Mauritius.
Supported by a team of 75+ staff, we act as full time consultant or broker to over 3,000 clients including major corporate clients whose premiums total in excess of Rs 1bn.
Due to our extensive knowledge in all fields of economic activities and an understanding of the major risks and issues facing businesses, we are able to design tailored solutions that add practical value to our clients’ operations.
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Our Mission
To provide sound insurance solutions and exceptional service to help our clients make better decisions
Our Vision
To be the expert and innovative reference on risk and insurance solutions, the preferred employer to deliver excellent service to our clients, while being committed to a sustainable future
Values
- Integrity & trust
With transparency, we conduct ourselves ethically and honestly in everything we do
- Commitment
We give each client our full attention, anticipating their needs, being honest and upfront with all details, terms, and conditions
- Client focus
We exist to find ways to protect what our clients’ value
- Professionalism
We take pride in our profession, and in delivering personal service and quality advice with quick turnaround times
- Respect
We treat our clients and each other with appreciation, dignity and courtesy